Effective from: 1st May 2026
Self Publishing Australia ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, hold, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We are committed to safeguarding the personal information of our authors, website visitors, and clients across Sydney, Melbourne, Brisbane, Perth, Adelaide, and all other Australian regions.
The types of personal information we collect depend on your interaction with us. This may include:
| Category | Examples |
|---|---|
| Identity Information | Full name, pen name, date of birth, author biography |
| Contact Information | Email, phone number, residential or postal address (e.g., NSW, VIC, QLD, WA, SA) |
| Payment Information | Bank account details, credit card info (processed securely), PayPal email, billing address |
| Manuscript & Content Data | Your manuscript, cover images, author photo, book description, keywords, categories |
| KDP Account Information | Amazon KDP account email (not your password) |
| Technical Information | IP address, browser type, device info, website usage stats via cookies |
| Communication Records | Emails, call notes, chat transcripts, support tickets |
We do not knowingly collect personal information from children under 18 years without parental consent.
| Method | Description |
|---|---|
| Directly from you | Forms, quotes, orders, newsletter signups, calls/emails |
| Through your manuscript | Author bio, acknowledgements, dedications |
| Automatically via website | Cookies, analytics tools (e.g., Google Analytics) |
| From third parties (with consent) | PayPal, Stripe, bank confirmations, Amazon KDP if authorized |
We collect information lawfully and fairly, never through deceptive or intrusive methods.
Primary purposes and APP basis:
| Purpose | Legal Basis (APP) |
|---|---|
| Provide publishing services (formatting, cover design, KDP setup) | APP 3 – Necessary for service delivery |
| Communicate project status, revisions, approvals | APP 3 – Directly related to services |
| Process payments and issue invoices | APP 3 – Necessary for billing |
| Verify identity and manuscript ownership | APP 3 – Risk management & fraud prevention |
| Improve website & services via analytics | APP 3 – Legitimate business interests |
| Send marketing communications (opt-in only) | APP 7 – Direct marketing with consent |
| Comply with legal obligations (e.g., tax) | APP 3 – Compliance with law |
We only share personal information when necessary to deliver services or comply with law. Key recipients include:
| Recipient | Purpose | Safeguards |
|---|---|---|
| Amazon KDP | Book upload & publication | Only necessary metadata; you retain full account control |
| Payment processors (Stripe, PayPal, bank) | Payments & refunds | PCI-DSS compliant; we do not store card details |
| Email marketing platform (Mailchimp/Klaviyo) | Newsletters & updates | GDPR/APP compliant; unsubscribe managed |
| Cloud storage (Google Drive, Dropbox) | Share manuscript proofs & cover drafts securely | Password-protected / expiring links |
| Legal authorities | Comply with court orders / law | Only legally required disclosure |
| Professional advisors | Tax compliance, dispute resolution, legal advice | Confidentiality obligations |
Some service providers may be overseas (USA, Ireland, Singapore, Luxembourg). We ensure they comply with APP or equivalent laws. Manuscripts are not sent overseas without consent unless required for service delivery.
We implement strong security measures including SSL/TLS encryption, access controls, password protection, 2FA, regular audits, and a Data Breach Response Plan compliant with APP 11. In case of a serious breach, we notify affected individuals and the OAIC within 30 days.
| Type of Information | Retention Period |
|---|---|
| Manuscript & final published files | 7 years from project completion |
| Invoices & payment records | 7 years (ATO compliance) |
| Marketing contact lists | Until unsubscribe or deletion request |
| Website analytics data | 26 months (Google Analytics default) |
You have the right to access, correct, delete personal information, and make complaints. Contact us at info@selfpublisingaustralia.com / [Insert Phone Number].
Our website uses essential, analytics, and marketing cookies (with consent). You can control cookies via browser settings. Disabling certain cookies may affect website functionality.
Our services are not directed to individuals under 18. If we inadvertently collect info from a child, we delete it promptly. Parents/guardians may contact us regarding their child's data.
You may use a pen name for general inquiries, but legal name is required for invoicing, copyright verification, and payment processing.
We may update this Privacy Policy from time to time. Material changes will be communicated via email or website notice at least 14 days before taking effect.
Internal complaints can be submitted via email. Investigation completed within 30 days. If unresolved, you may escalate to the OAIC within 90 days.
Self Publishing Australia
Email: info@selfpublishingaustralia.com
Phone: +42 333 444 555
Address: 245 Collins St, Melbourne VIC 3000, Australia